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Meg Schlaud

Corporate Relocation Council of Chicago – Summer Meeting

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On June 12th Eddie Marx, Vice President of Global Business Development, represented New World by attending the Corporate Relocation Council of Chicago’s summer meeting at the Grant Thorton Tower.  Throughout the day, discussions of urgency and capacity were a common theme and how they are familiar issues for the relocation industry. The event featured two educational sessions and a panel moderated by Karrie Deblauw from Medline.  The panel represented several aspects of the corporate global mobility industry including:  Pam Jacknick, NEI Global Relocation;  Jim Rybarczyk, Berger Moving & Relocation; Erin Knauss, AECC; and Matt Tobel, Suite Home Chicago

The first educational session called, “Summer Jam – its Crunch Time” focused on the trials and triumphs that the relocation industry encounters during the busy summer season. This impacts more than just van lines but also relocation companies, corporate housing, as well as tax and financial services for the industry.

The second educational session, “Mobility, Business Culture and Brexit Collide” featured keynote speaker, Stephen Bridges. As a political economist, he discussed the economic implications of events such as Brexit. Further he went on to discuss the global economy as a whole and its effects on the United States.

 

Employee Appreciation

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The New World Culture Committee, also known as the NWCC, came together Friday morning to show employee appreciation.  As New World’s busy season is in full swing, the Chicago employees were greeted with Coffee, Tea, Granola bars, Fruit, and Yogurt.  The NWCC will be greeting employees every Friday morning in June.

Team Building at New World

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In preparation for the upcoming busy season, over fifty participants from New World’s Operations and Customer Service departments gathered for lunch and a team building exercise.  Areas included were Planning, Dispatch and Drivers Services, New World Transportation, and all of the Move Coordinators and Customer Service Support team.

“Sometimes it’s easy to forget how all of these areas work together to deliver an exceptional experience for our customer,” explained Greg Hoover, New World’s Chief Operating Officer.  “We wanted to bring these teams together and remind them how their success and the customer’s move is dependent upon all of us working with each other to achieve the same goal.”

Staff members were divided into groups that worked together to build packing protection around a raw egg, with a goal of the egg surviving a drop from the height of nine feet.  Seven of the eight teams were successful, and the group shared deli sandwiches, chips, and cookies for lunch while introducing themselves and talking about their various roles in the organization.

“This is part of an ongoing program that Patti Garrett of our Customer Service area is leading,” said Hoover. “We’re planning on various activities every two to three months—Including job shadowing—so that our teams can get to know each other, learn to communicate better, and see the challenges that their counterparts face on a daily basis.  Our goal is to improve communication, processes, and teamwork.  Hats off to Patti for her leadership and a job well done!”

Race to Wrigley!

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On Saturday, April 27th, a group of New World employees and their families ran the 14th Annual Race to Wrigley Charity Run.  The race took place in Chicago’s Lakeview neighborhood and included running through the Wrigley Field concourse, and finishing just steps away from the Wrigley Field Marquee. After the race the New World team joined up for brunch at a local restaurant along the race course.

Proceeds from the race went to the Cubs Charities’ Diamond Project. The goal of this project is to expand softball and baseball opportunities for Chicago Children through joining kids with coaches, programs, and safe places to play.

Congratulations Omar!

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New World Van Lines congratulates Omar Avellaneda on completing his first IRONMAN competition at the Memorial Hermann IRONMAN North American Champion. The race was held on April 27th, 2019 in The Woodlands, Texas. Omar is a Class A Driver out of our Houston, Texas Service center and has been with New World since 2007.

The Memorial Hermann IRONMAN Texas consisted of a 2.4 mile swim in Lake Woodlands, followed by a 112-mile bike ride through east Texas, and concluded with a 26.2 mile run in The Woodlands.

Omar completed this monumental task in 15 hours, 52 minutes, and 39 seconds.

Congratulations Omar!

Bringing MAGIC to New World

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To start off 2019, New World Van Lines is focusing on one of their core values: People. Three New World Employees completed multiple training session and spent many hours of their own time to became certified MAGIC® trainers.

Make A Great Impression on the Customer, also known as MAGIC®, is a 16 hour course that focuses on creating a culture based on exceptional service.  The program, which was created by Communico Ltd has been around for over 40 years, teaches employees to lead internal and external customer interactions, handle difficult situations, and make a great impression with every interaction.

Jackie, Meggan and Kori, our dedicated training team, have led the very first week of on-site training this week.  Over the next 10 months every employee including office, driver and mover will receive MAGIC training.

New Quarters for New World-EMEA!

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The managing director of NWI, Edwin Ooms, travelled to England, Belgium, Holland and France to meet with customers, network partners, and to see NWI’s new offices in Rotterdam, The Netherlands.

 

Rotterdam is home to the largest port in Europe and known as “the gateway to Europe” due to its deep-rooted trade history and robust logistics distribution system that feeds the rest of Europe.  On top of that Rotterdam was named European City of the year in 2015 for its tolerance, diversity and unique modern architecture.  Therefore, it is a very fitting location for our International office that serves our customers in the European, Middle-East and Africa (EMEA) time zones.  The new offices are in Rotterdam’s distribution area “Albrandswaard” and housed in the facilities of our partner KLG.

It was an exciting and productive trip filled with great visits to show our appreciation for the industry, develop new business and meet our NWI-EMEA team.

 

Seasons Greetings

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The warehouse was filled with the sounds of laughter and joyous cheer at the New World offices today as the Holiday Luncheon was underway. With delicious foods and deserts, employees wearing their festive outfits and bright smiles gathered to enjoy the festive mid-week break together. The luncheon was also a welcome event to reconnect with some former retirees who came to visit and enjoy the holiday spirit with the company.

A costume contest was held with three prize winners – Regina from Operations in third, Steve representing Customer Service in second, and Julie, our dazzling holiday tree in first!

To conclude the festivities, a raffle for all of those who donated to the toy and winter wear collection was held. All donations will be donated to Connections for the Homeless in Evanston Illinois.

Deborah’s Place Donation

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The New World Culture Committee, also known as the NWCC, assembled 26 donation bags for the residents of Deborah’s Place.  Deborah’s Place is a women’s shelter that is open to homeless women in Chicago since 1985. They support housing and services that help women achieve their goals and move on from experiencing homelessness.

The bags contained necessary personal items including, toothbrushes, shampoo, conditioner, lotion, feminine products, deodorant, and Kleenex.  Along with the individual bags, NWCC gathered additional requested items from the shelter. This included laundry detergent, all-purpose cleaner, dish soap, denture cream, and toothpaste.  These items will be used in the communal areas for residents to use.

The NWCC is a group of employees that gather to work to improve employee morale within the company by fostering opportunities for professional and personal growth and developing inter-departmental camaraderie to improve our New World Experience.  New World Van Lines and New World International support an active corporate citizenship and charitable works initiative. Called “ACT” (Actively Caring Together), it allows us to take action collectively and individually to make a positive impact on the communities we operate in.

NWVL Ranks 3rd at TalentDesk

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New World Van Lines has been ranked 3rd in TalentDesk’s list of Best Trucking Companies to Work For!  This ranking is calculated based on employee satisfaction, safety score, and employee-reported pay. Talentdesk uses information from Glassdoor and the Federal Motor Carrier Safety Administration.

If you are interested in joining our team, we would love to talk! You can reach out to us on our contact page or view and apply for open positions on our job board.

We look forward to hearing from you!