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New World Van Lines has partnered with Move4U to digitalize its packing inventory process, adopting their CrewPro solution across moving crews.

CrewPro is an electronic packing inventory app built specifically for the moving industry. Rather than relying on clipboards and handwritten forms, crews use the app to log items quickly and accurately as they pack. The interface is designed to be intuitive enough that workers can get up to speed without lengthy training, keeping disruption to daily operations minimal during rollout.

The app’s offline functionality means crews aren’t dependent on a stable internet connection to do their job. Inventory data is captured locally and syncs automatically once connectivity is restored, making it well-suited for locations where Wi-Fi is unreliable or unavailable. CrewPro also includes automatic translation capabilities, allowing the same platform to serve crews across different languages and regions without requiring separate workflows or documentation.

The operational benefits are substantial. Paper-based inventory is slow, prone to transcription errors, and difficult to audit after the fact. A missed item or illegible entry can trigger rework, duplicate paperwork, or disputes at delivery. With CrewPro, inventory lists are standardized, searchable, and immediately available to office staff without waiting for physical documents to be returned. Errors are caught earlier, exceptions are easier to flag, and the overall pace of processing accelerates across the board.

For crew supervisors and operations managers, the ability to monitor inventory progress in real time changes how jobs are managed. Rather than piecing together information after a move, teams have a clearer picture of what was packed, when, and by whom. That visibility reduces miscommunication between field crews and back-office staff and makes it easier to resolve any questions that arise during or after a job.

The shift from paper to digital also has a meaningful environmental dimension. Packing inventories generate a surprising volume of paper across thousands of moves each year, from the forms themselves to copies, storage files, and disposal. Eliminating that paper trail reduces resource consumption and cuts down on the administrative overhead that comes with managing physical records.

Taken together, these changes represent a practical step toward a more efficient and more sustainable operation, one that benefits crews in the field, staff in the office, and customers throughout the moving process.

For more information on Move4U and the CrewPro solution, visit:

www.move4u.com/removal-applications/crewpro

FORECAST: Turning Weather Intelligence into Operational Advantage (4 min read)

At New World Van Lines, innovation is not just about technology. It is about enhancing safety, protecting our customers, and improving performance across every move we execute.

Over the last several years, our innovation focus led us to conduct a deep analysis of national weather patterns and internal performance data. What we discovered was clear and measurable: “Adverse weather has a direct and significant impact on claims frequency, cost, and customer satisfaction”.

In fact:

When weather conditions are wet, claims frequency increases by nearly 17%.
In extreme cold conditions, claims severity increases by more than 16%.
In extreme heat, claims frequency jumps by nearly 24%.
Service issues surge dramatically during inclement weather; in wet conditions alone, frequency increases by over 190%.

When multiple severe weather conditions compound, such as extreme heat combined with wet conditions, claims frequency increases more than 128% and service issues increase by more than 250% compared to baseline performance.

These are not isolated trends. Over the past two decades, “good weather” days have become approximately 10% less common nationwide. Climate volatility is no longer theoretical. It is operational reality.

From Insight to Action

In response to these inevitable and increasingly impactful weather realities, we built a proactive solution.

We designed, developed, and implemented FORECAST, our proprietary weather intelligence application, to integrate real-time and two-week forecasted weather data, directly into our operational dashboards and operational tools.

FORECAST classifies conditions such as wet, cold, hot, extreme cold, and extreme hot, based on defined temperature and precipitation thresholds. This allows dispatchers, service centers, and drivers to anticipate and respond appropriately to risk before it impacts a move.

Pre-Move preparation now includes:

Virtual walkthroughs to familiarize crews with job sites in advance.
Real-time weather alerts through our operational tools.
Tailored dispatch check-ins on inclement weather days.
Enhanced safety measures and one-touch emergency communication.
Specialized crew training modules focused on weather-related challenges.
Customer outreach and education when conditions require additional coordination.

FORECAST equips New World teams to operate at the highest level, regardless of external conditions.

Measurable Objectives

FORECAST is not simply a tool; it is a performance initiative with defined objectives.

We are targeting measurable reductions in weather-related incidents and claims. Our one-year objective is a 20% reduction in weather-related incidents, representing approximately $150,000 in claims savings alone.

We are also working toward a 10% increase in customer satisfaction scores during weather-impacted relocations, improved adoption of technology features, and expanded crew training participation.

Sustainability and Responsibility

Operational preparedness is also environmental responsible.

By anticipating adverse weather, we optimize safety for our customers and crews, reduce preventable damage, minimize rework, avoid unnecessary material waste, and improve fuel efficiency through smarter routing and planning. As climate patterns shift, responsible companies adapt. FORECAST positions us on the proactive side of global climate change challenges.

Who We Are

FORECAST reflects our commitment to continuous improvement. It demonstrates that we do not accept external conditions as excuses for diminished performance. Instead, we analyze the data, develop internal solutions, and raise the standard.

Innovation, when done correctly, protects our crews, safeguards our customers’ belongings, improves satisfaction, and strengthens our long-term sustainability.

This is the “New World way”.

At New World, we are always looking for ways to evolve how we move, not just efficiently, but responsibly. That’s why we’re excited to share our new partnership with Bear Cognition, a leader in advanced optimization and decision-science solutions.

Together, we will implement an integrated solution to address one of the industry’s most complex challenges: vehicle routing optimization. At its core, this is a classic mathematical problem: how to meet multiple stops, time constraints, and delivery deadlines using the most efficient planning possible. With Bear Cognition’s expertise, we are implementing an algorithm designed to optimize routing decisions across our network.

The objective is simple, but powerful: To operate fewer miles while moving more weight, improving fuel efficiency and reducing environmental impact, while increasing operational precision and planning reliability. In practical terms, smarter routing means fewer unnecessary miles on the road, better use of equipment capacity, and a more environmentally responsible operation.

This initiative reflects our commitment to innovation, sustainability, and continuous improvement. By combining New World’s operational experience with Bear Cognition’s analytical capabilities, we’re building a solution that benefits our customers, our teams, and the communities we serve.

To learn more about Bear Cognition and their work in advanced optimization, visit www.bearcognition.com.

After more than 50 years of dedicated leadership and service, we announce the retirement of Edward M. Marx Jr. from the day-to-day operations of New World Van Lines, effective December 31, 2025.

Ed has been an integral part of New World’s history, growth, and success. Through decades of change and opportunity, his vision, guidance, and unwavering commitment helped shape the company into the strong, respected organization it is today. His leadership has influenced not only the direction of the business, but also the culture, values, and relationships that define New World Van Lines.

While Ed will be stepping away from daily responsibilities, we are pleased to share that he will continue to play an important role in the company’s future by maintaining his ownership and serving as a member of the Board of Directors. His insight and experience will remain a valued part of our long-term strategy and governance.

We extend our deepest gratitude to Ed for his decades of leadership and the remarkable legacy he has built. Please join us in congratulating him on this well-earned milestone and in celebrating his continued contributions to New World Van Lines.

We are proud to share that New World International has successfully completed the Internal FAIM Audit and has received our updated IFA Certificate from FIDI Global Alliance, the organization recognized worldwide for setting the highest standards in international moving and relocation services.

FIDI is the global alliance of quality-certified international moving and relocation companies, specializing in helping families and transferees move their homes from one country to another. With members in more than 100 countries, FIDI represents the highest benchmark of quality and professionalism in the global mobility industry.

In regards to the FAIM Quality Certification, as FIDI explains:

“The FAIM Quality Certification programme is the only independently audited certification programme for the international moving and relocation industry. If a company holds the FAIM Certification, it means they are compliant with strict, industry-specific requirements.”

Holding this certification demonstrates that New World International continues to meet FIDI’s rigorous expectations regarding service quality, data protection, supply chain integrity, operational processes, and customer experience. These standards ensure that every international move we handle is executed with precision, care, and accountability.

We extend our thanks to the New Word International team, who successfully conducted and coordinated the Internal FAIM Audit, your attention to detail and commitment to excellence make achievements like this possible.

To learn more about FIDI and the FAIM Quality Standard, visit: www.fidi.org

We’re proud to share that New World Van Lines has been honored with the 2025 Sterling Lexicon Gold Service Excellence Award in the category of U.S. Domestic Household Goods. 🏆

This recognition celebrates our ongoing commitment to delivering outstanding service to our clients and transferees nationwide. Each year, Sterling Lexicon recognizes its top-performing partners based on service quality, consistency, and dedication to customer satisfaction. This year’s award is especially meaningful, as Sterling Lexicon is also donating to Move for Hunger in honor of each recipient.

We’re deeply grateful to our incredible team for making this possible. Their hard work, care, and professionalism reflect our company’s core values every day and ensure that every move is handled with excellence.

We also extend our thanks to Sterling Lexicon for this recognition and for their commitment to supporting meaningful causes that make a difference in communities.

Let’s continue to lead with excellence, integrity, and heart.

Celebrating Our 2025 Highly Commended Award from Cartus

We are proud to share some exciting news from the 2025 Cartus Global Network Conference. New World International has been recognized with a Highly Commended Award for our continued excellence, partnership, and commitment to exceptional service.

This prestigious recognition highlights the dedication and hard work of our entire team, whose professionalism, care, and focus on customer satisfaction make every move seamless and stress-free. Whether supporting clients locally or across the globe, our team consistently goes above and beyond to deliver results that matter.

Being recognized at this level is not just a celebration of our operational excellence, it’s a testament to the relationships we’ve built with our clients, transferees, and partners. Your dedication helps make a big moment in someone’s life a little easier and a lot more positive.

We extend our heartfelt thanks to every member of the New World family for their contributions and unwavering commitment to our clients. This award is yours as much as it is ours.

Let’s continue to raise the bar, deliver exceptional service, and make a positive difference in the lives of every customer we serve.

This week, New World Van Lines had the privilege of hosting the Women’s Business Development Council (WBDC) Inaugural Quarterly Networking Event, welcoming over 100 attendees for a day of connection, collaboration, and insight.

The event brought together local business leaders, entrepreneurs, and industry professionals to foster collaboration, share insights, and build meaningful relationships. It was inspiring to see so many passionate individuals connecting, learning, and supporting each other’s growth. Our Chairwoman, Patricia Marx, shared her perspective on the importance of maintaining a nimble, evolving business to meet the needs of today’s dynamic marketplace.

As proud members of the WBDC, for more than 30 years, we remain committed to empowering businesses and promoting opportunities for diverse leadership.

Discover more about the WBDC and their mission: www.wbdc.org
Learn more about WBDC events: https://www.wbdc.org/en/event/wbdcs-inaugural-quarterly-networking-event/

Partnering with organizations like the WBDC aligns with our vision to develop diverse leadership and promote business growth across industries. We love supporting initiatives that inspire communities and create opportunities for meaningful connections.

Driving Safety, Efficiency & Sustainability with Motive Dash-Cams

At New World Van Lines, safety and sustainability go hand in hand. One of the most impactful initiatives we’ve implemented across our entire fleet is the “Motive Dash-Cam system”, a cutting-edge, two-way streaming camera solution that helps us operate smarter, safer, and greener.

How it Works

The Motive Dash-Cams provide real-time insights into driver performance and road conditions, allowing our teams to coach and improve driving habits, exonerate drivers in the event of an incident, and reduce greenhouse gas emissions through more efficient driving practices.

The Results

This technology has already delivered significant results: it has protected our drivers from fraudulent insurance claims, saved the company thousands of dollars, and supported eco-conscious driving that minimizes unnecessary fuel consumption and emissions. Implementing this tool has strengthened our culture of safety and accountability on the road.

Why It Matters

For our customers, this means every move is powered by a team that values transparency, responsibility, and innovation. Choosing New World Van Lines means choosing a partner committed not just to service excellence, but also to building a safer and more sustainable future.

🔗 Learn more about Motive

A Milestone for Hope Springs: Building Dreams Together!

We’re thrilled to share a heartwarming update from Habitat for Humanity’s Hope Springs project! Thanks to the generosity of partners like New World Van Lines, Hope Springs is a shining example of community-driven change.

In May 2025, the first 11 families moved into their new homes in the Greeley-Weld Habitat for Humanity development. These homes are not just places to live; they represent a future filled with hope, love, and opportunity.

This development features:

• Water-wise, energy-efficient homes

• A mini-pitch soccer field

• A nature discovery park

• A childcare center

We are honored to have been a part of this meaningful project and to support Habitat’s Zero Net Energy (ZNE) program, with our donations.

Thank you for your ongoing support, and we look forward to seeing the continued impact of this project on these families and the community!