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Kate Nedza

New World Van Lines Wins the Independent Mover of the Year Award from the American Moving & Storage Association

By | NWVL

New World Van Lines was honored with the Independent Mover of the Year Award from the American Moving & Storage Association for continuing exceptional business growth, strong customer service, and award-winning service.

“On behalf of all of our New World colleagues, we are very honored to receive this prestigious recognition for the second time. Our five core values: Safety – Service – People – Innovation – Profits drive every decision we make as a company, and the Indy Award endorses our commitment to them,” said David Marx, President of New World Van Lines.

New World received the award due to its commitment to outstanding performances through innovative business methods and practices, community involvement, customer service practice, and employee relations.

New World prides itself on creating and utilizing innovative software. In recent years those include Red Alert System, a company-wide service where any New World employee can send an urgent message through the management team, and the designated management can immediately follow up with a resolution. OpsQuad is collaborative operational planning software designed to plan and track the grouping and movement of shipments, crew members, and vehicles.

NWVL continues to engage with corporate citizenship activities and charitable work initiatives through “ACT” Actively Caring Together, a mission for New World employees to address four areas of need: Food and Clothing, Health and Wellness, Education and Support for our Armed Forces.

Holiday Cheer!

By | NWVL

On Wednesday, December 18th New World employees gathered for the annual Holiday Luncheon.  The Chicago office was decorated to celebrate the season, including the warehouse!  Employees enjoyed a catered lunch and holiday laughs as Santa and his elves stopped by for a visit!

 

New World Supports Local Thanksgiving Food Drive

By | NWVL

In November, New World dropped off moving boxes at two schools in Wilmette, IL to support their Thanksgiving food drive efforts. After 1,040 pounds of food were collected from the schools, Donald and Brian from New World then picked up the boxes of donated food and delivered them to Connections for the Homeless, in Evanston, IL.

Connections for the Homeless is an organization that has been serving the local Evanston community for more than 34 years with a focus on helping to fight homelessness.

 

 

 

New World Celebrates Halloween!

By | NWVL | No Comments

On Thursday, October 31st, New World employees dressed up in their best Halloween attire and costumes to show off their Halloween spirit! During the day, each department took turns trick or treating around the building. Employees were able to show off their costumes to their coworkers while collecting sweet treats! Many areas of the building were decked out for this spooky day!

After lunch, employees at the Chicago headquarters office gathered for the Annual New World Halloween party. While employees displayed their Halloween creativity at the costume contest, they enjoyed juice, popcorn, caramel apples, and plenty of candy!

The costume contest consisted of four categories. The winners of the “Scary” costume were Loreal from our Billing team and Dorian from our Operations team. Both were dressed as Freddy Kruger.  The winners of the “Creative” costume were Katie, from Customer Service and Angela from Human Resources. Katie dressed up in a homemade pineapple costume and Angela was dressed as Flo from Progressive. The winners of the “Funny” category were Melissa and Andres from Billing. They dressed up as an old married couple. Lastly, the winners of the “Group” category were Rosa, Laura, and Ibironke from the Accounting Team. Their costume got a lot of laughs when they showed up as Pizza and Beer

Katie from Customer Service in her homemade pineapple costume and Angela from Human Resources as Flo from progressive!

Dorian from Operations and Loreal from Billing

Rosa, Ibironke, and Laura from Accounting

Andres and Melissa won the Funny Costume contest as an old married couple.

NWVL Receives Prestigious Cartus Masters Cup Award

By | NWVL

New World Van Lines was honored for its outstanding performance at Cartus Corporation’s 2019 Global Network Conference, held October 14-15, 2019 at The Westin Copley Place, Boston in Boston, Massachusetts. The Cartus Global Network is Cartus’ industry-leading worldwide service provider network. Each year, Cartus recognizes the companies and individuals in the Network who have provided extraordinary service to its customers and clients worldwide. The theme of this year’s conference was “Synergy.”

New World Van Lines was named winner of the Cartus Masters Cup Award for move-related services. Presented to the top Global Network member each year, the Cartus Masters Cup recognizes the winner’s commitment to Cartus’ vision, values and, specifically, its mission statement: “We come to work every day to help our customers and clients succeed.”

“You are all an integral part of the Cartus Global Network. The dedication by the members of the Global Network to consistently provide remarkable results and excellent service to our customers sets us all apart as a leader in the global relocation industry.” said Katrina Helmkamp, President and CEO of Cartus. “This year we are very happy to award the highest honor, the Cartus Masters Cup Award, to New World Van Lines. Their attentive commitment to our customers and their forward-thinking approach to service has set them apart. We are grateful for their partnership and proud to have them as a valuable member of the Cartus Global Network.”

“Cartus has always maintained rigorous criteria and performance standards for their Network providers, but also for the recipients of the Masters Cup award,” said David Marx, President, New World Van Lines. “We’re proud to be a part of Cartus’ Global Network, and to have received this honor, which recognizes our mutual commitment to quality, superior service and to finding innovative ways to provide that service in the changing face of relocation.”

 

New World “Brings it to the beach!”

By | NWVL | No Comments

On Wednesday, July 10th New World employees celebrated the summer season with their annual Summer Barbecue!  Employees were able to participate in a giant soccer dart game, giant water pong, and the annual water balloon toss contest.  The water balloon toss contest was won by reigning champs, Darion from our Customer Service team and Dylan, from our Innovation team.

A New World Summer Barbecue wouldn’t be complete without an employee favorite- the dunk tank! Employees donated money for a chance to dunk members of the leadership team! A new feature this year was a “Pie in the face” raffle. Employees purchased raffle tickets for a chance to pie leadership team members. Money collected from the dunk tank and “Pie in the face” raffle is going towards purchasing school supplies for a local school this fall.

Lunch included grilled hamburgers and hotdogs, fresh fruit, salads, as well as snow cones and cotton candy!  This was a great opportunity for the different departments to get out of the office and have a great time together!

Corporate Relocation Council of Chicago – Summer Meeting

By | NWVL

On June 12th Eddie Marx, Vice President of Global Business Development, represented New World by attending the Corporate Relocation Council of Chicago’s summer meeting at the Grant Thorton Tower.  Throughout the day, discussions of urgency and capacity were a common theme and how they are familiar issues for the relocation industry. The event featured two educational sessions and a panel moderated by Karrie Deblauw from Medline.  The panel represented several aspects of the corporate global mobility industry including:  Pam Jacknick, NEI Global Relocation;  Jim Rybarczyk, Berger Moving & Relocation; Erin Knauss, AECC; and Matt Tobel, Suite Home Chicago

The first educational session called, “Summer Jam – its Crunch Time” focused on the trials and triumphs that the relocation industry encounters during the busy summer season. This impacts more than just van lines but also relocation companies, corporate housing, as well as tax and financial services for the industry.

The second educational session, “Mobility, Business Culture and Brexit Collide” featured keynote speaker, Stephen Bridges. As a political economist, he discussed the economic implications of events such as Brexit. Further he went on to discuss the global economy as a whole and its effects on the United States.

 

Employee Appreciation

By | Uncategorized

The New World Culture Committee, also known as the NWCC, came together Friday morning to show employee appreciation.  As New World’s busy season is in full swing, the Chicago employees were greeted with Coffee, Tea, Granola bars, Fruit, and Yogurt.  The NWCC will be greeting employees every Friday morning in June.

Team Building at New World

By | Uncategorized

In preparation for the upcoming busy season, over fifty participants from New World’s Operations and Customer Service departments gathered for lunch and a team building exercise.  Areas included were Planning, Dispatch and Drivers Services, New World Transportation, and all of the Move Coordinators and Customer Service Support team.

“Sometimes it’s easy to forget how all of these areas work together to deliver an exceptional experience for our customer,” explained Greg Hoover, New World’s Chief Operating Officer.  “We wanted to bring these teams together and remind them how their success and the customer’s move is dependent upon all of us working with each other to achieve the same goal.”

Staff members were divided into groups that worked together to build packing protection around a raw egg, with a goal of the egg surviving a drop from the height of nine feet.  Seven of the eight teams were successful, and the group shared deli sandwiches, chips, and cookies for lunch while introducing themselves and talking about their various roles in the organization.

“This is part of an ongoing program that Patti Garrett of our Customer Service area is leading,” said Hoover. “We’re planning on various activities every two to three months—Including job shadowing—so that our teams can get to know each other, learn to communicate better, and see the challenges that their counterparts face on a daily basis.  Our goal is to improve communication, processes, and teamwork.  Hats off to Patti for her leadership and a job well done!”

Race to Wrigley!

By | Uncategorized

On Saturday, April 27th, a group of New World employees and their families ran the 14th Annual Race to Wrigley Charity Run.  The race took place in Chicago’s Lakeview neighborhood and included running through the Wrigley Field concourse, and finishing just steps away from the Wrigley Field Marquee. After the race the New World team joined up for brunch at a local restaurant along the race course.

Proceeds from the race went to the Cubs Charities’ Diamond Project. The goal of this project is to expand softball and baseball opportunities for Chicago Children through joining kids with coaches, programs, and safe places to play.